Bridgewater, NJ - Oracle Clinical & OC0RDC 2nd & 3rd Level Support

Job Description:

• Seeking a candidate with experience supporting clinical applications
• This is not a Developer position
• This is an intermediate level position
• This person will be supporting users and troubleshooting Oracle Clinical and associated applications
• The candidate should be able to work in a large team, take directions from multiple management resources
• The person should be able to handle conflicting priorities with best judgments and professionalism, and will work on multiple systems support
• The work demands availability for the candidate to be present on-site (Bridgewater) at the hours of 9 am to 6 pm, Monday through Friday (except non-business days), with occasional though rare, after hours or weekends work, as necessary

REQUIREMENTS:

• Must have a BS degree in Computer Science or Health Sciences
• Broad knowledge of Windows OS, Microsoft Office Suite applications, NT file systems, UNIX, and Citrix technology
• Three year customer support experience in Oracle Clinical (OC) and associated applications for Clinical Data Management (CDM)
• Good knowledge in OC system. (OC parameter configurations/modifications and OC data structure related issues)
• Good understanding of CDM processes such as Discrepancy Management, SAE/AE, and Coding
• Good knowledge in regulatory area and clinical development guidelines

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