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Monday, December 20, 2010

Wilmington, DE - Project Manager

Project Management Certified
  • Project Bridge is a major part of the Finance Fast Forward program
  • It is a significant change in the way we do transactional finance (P2P, T&E, etc.) through which we will move to these services being delivered by a combination of companies
  • Project Bridge is a global project currently operating in 6 regions across the world
  • The North America region is one of the later ones
  • The role is to act as the local project manager for this project, working closely with the Global Transition Director, the Global PMO Director and the newly appointed NA Head of Transactional Finance
Description: 
  • This is a key role that is responsible for project managing the successful delivery of in scope NAM/Medi regional transit ion related activity for Project Bridge - the transition of the current, diverse in-house transactional finance landscape, to the new globally led, regionally based, combined in-house/out-sourced shared services organization
  • The principal deliverable is the successful delivery of the NAM/Medi transitions delivery of this is through managing and overseeing transitions to external service provider centers, including contributing to the design and implementation of a robust and efficient retained organization
  • The role is a combination of overseeing/directing and hands on delivery
The role holder will:
  • Maintain close links to the Global Bridge team, in particular the Global Transition Director, and ensure that regional plans are consistent with the overall objectives of the Global program
  • Provide day to day direction to the Regional Transition team to ensure successful and on time transitions
  • Work with the Sr Director GTF Operations NAM, NAM / Medi management, Transition team, and Global Program team to define transition plans, methodology and resourcing needs
  • Deliver a successful knowledge transfer transition to the service provider
  • Manage the day to day interface with the service provider transition team
  • Support the Sr Director GTF Operations NAM in establishing and operating an effective regional transition governance framework, including stakeholder reporting mechanisms.
  • Manage the day to day relationship with the IS lead on regional transitional implementations
  • Provide guidance to and consult with the HR, Change and Communications teams on transitional implementation matters
  • Establish clear roles and responsibilities, and ways of working with regional management 
  • Establish a good network to other regional transition teams to ensure optimal best practice sharing
Impact on business results:
  • The successful transition of activity to our service provider is a key enabler of the Finance Fast Forward program and the Finance Operating model
  • It is the biggest change that the company’s Finance have undertaken since merger
  • If successful it will deliver a majority portion of the overall savings target that has been set
  • The success of this role will be measured in terms of (i) successfully delivering on the business case for transition to the new operating model, and (ii) delivering on-time and high quality transitions with minimum adverse impact upon service levels
Major Responsibilities:
  • Successful regional transition through partnership, discipline, risk planning and a proven process
  • Day to day coaching of the Regional transition team and other Program resources (HR, Comms, IT Finance etc.) to ensure smooth, on-time and to quality transitions
  • Work closely with the Service Provider Transition team to ensure transitions run to plan and time
  • Ensure the transition methodology is appropriate, to deliver successful transitions, including compliance with contractual obligations
  • Lead and own standard project management discipline related to regional transition e.g. planning, reporting, risk management, best practice reviews, cost management and stakeholder analysis and management
  • Develop and maintain regional risk and issue registers throughout the transitions, managing escalations as required
  • Provide monthly (or as required) updates to Program Steering Committee on progress of transitions
  • Support the Sr Director GTF Operations, Global Transition Director and PMO
  • Prime Areas of Complexity and Type of Problems Solved
  • The prime complexity will be the project and change management required to transform the organization while the operation continues to function in its legacy state
  • A close second will be management of the conflicting issues
  • Problems solved will range from detailed day to day transition related issues to complex organizational change issues
Relationship Management:
  • Key stakeholder relationships include GTF Senior Management Team members, senior NAM and Medi Finance Management, IS partners, other GTF members, Change Management/Communications team and service provider staff
  • Work with the wider Transactional Finance group in the following areas:
  • Regional SSC Heads
  • Global Process Owner teams
  • Finance and Business Performance Management Manager
  • Other members of the Bridge Team
  • Relevant IS Groups
  • Global Head of Transactional Finance
REQUIREMENTS:
  • Degree or equivalent professional qualification
  • Extensive organizational transformation experience
  • Significant work experience in Finance related activities
  • Energetic and self-motivated
  • Strong written and verbal communication skills
  • Oral and written fluency in Business English
  • Ability to use a range of influencing techniques and awareness of cultural differences
  • Experience of global technology implementations (Ariba, ERP, T&E)
  • Proven ability to manage multiple projects/tasks effectively
  • Proven experience of change management
  • Demonstrated success working in a team environment
  • Demonstrated success building cross-functional global networks and stakeholder management
  • Strong numerical and analytical skills
  • Experience of implementing significant business change across different national and business boundaries
Preferred:
  • Experience of implementing transitions into a Finance & Accounting SSC
  • Specific industry and process experience
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