- Marketing and Business Effectiveness is looking to create a Managed Services Support Model for its business applications globally in ALL regions
- The PDB Marketing covers: Consumers, Nutrition & Animal Health
- The regions that it covers are: Americas, Europe, AfME, and APAC
- The Managed Service Solution should address: Cost, Service Levels at the Local Market as much as at the Regional and Global Level
- The programs utilize an established PM framework based upon PMI
- All projects have a project owner, project steering board and executive sponsor to provide governance
- Each Project Phases (Business Requirements, Design, Deployment, Testing, Handover, Decommission) must be signed off on by the project steering board
- RFI Executed
- RFP Executed
- A Vendor Selected and Ready to transition work from desperate vendors globally into the Managed Service Model
- Programs utilize an established PM framework based upon PMI
- Collect Requirements
- Execute an RFI
- Execute and RFP
- Coordinate the creation of the Managed Service Model
- Communication Hub To & From Stakeholders
- Create and executes project work plans and revises as appropriate
- Effectively applies Pfizer project methodology and enforces project standards.
- Create Project documentation as appropriate (utilizing templates as a base)
- Project Management Plan
- Business Requirements
- Solution Design
- Test plans and approach
- Deployment document
- Handover
- Lessons Learned
- Project RAID log
- Project status report
- Ensures project documents are complete, current, and stored appropriately
- Facilitates team and client meetings effectively.
- Holds regular status meetings with project team.
- Effectively communicates relevant project information to superiors - Prepare status reports as scheduled
- Delivers engaging, informative, well-organized presentations
- Review deliverables prepared by team before passing to client
- Minimizes our exposure and risk on project
- Resolves and/or escalates issues in a timely fashion
- Understands how to communicate difficult/sensitive information tactfully
- Motivates team to work together in the most efficient manner
- Keeps track of lessons learned and shares those lessons with team members
- Assures adherence to internal technical review processes and current technical standards and strategic direction
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